Ordering
1. From the home page select the "Products" tab from the top menu
2. Fill in the reservation form that follows (be sure to have your delivery
address available). You will be required to set up an account to order,
with a login and password.
3. You will receive an email confirmation within 24 hours (Please be sure to
check your junk mail/spam if you haven’t received an email within 24
hours).
4. It’s really that simple!
Deliveries
Private residence - We will deliver, assemble and pick up the baby equipment to
a residence. Select the “Private home/family friends” option on your reservation form and
fill in the address. Once you see the time options simply ask the person you are staying
with what would be most convenient for them. We can also arrange the delivery and pick
up times directly with your host and in many cases leave equipment on a secluded porch
or side gate. If you are staying in a gated community please don’t forget to leave us the
gate code in the appropriate section of the order form.
Rental Properties
1. You or someone in your party will need to be at the destination during one of the
available time windows offered for that location on both your delivery and pick up days.
Select the appropriate times on your reservation form and we will be there. If you are
staying in a gated community don’t forget to leave us the gate code in the appropriate
section of your order section of your order form or tell the security guard we are coming.
2. If no one is able to there for the delivery we can work with the property
management company or the rental home owners so if you are arriving or departing
outside the available time windows for your location we can make the arrangements for
delivery and pick up directly with them. In many cases we can also leave equipment on a
secluded porch or side gate. Just select the “Renting a home” or “arrange with local
contact” option on your reservation form and give us the property management
information in the appropriate fields. Please be sure to let them know that your renting
baby equipment and we will do the rest.
Hotels
Be aware! If you ask a hotel if they have cribs and they say yes, Make absolutely sure
that it is a full size crib. They are most likely talking about a pack n play or portable crib
and NOT a full size crib. If you are renting a full size crib at a hotel in some cases it will
be set up in your room prior to your arrival depending on the hotel. Please make sure to
let the hotel know you have a delivery coming and we will arrange the details with them.
Items can be dropped off and picked from the hotel front desk or concierge so you do
not have to be there when we deliver or pickup. When you check out just return the
items back to the front desk tagged with your name. Make sure that the items are
returned back to the front desk closer to the beginning hour of the pickup time window
you select on your reservation form. Please remember to have the items tagged with
your name when leaving them.
Airports
All items, except for full size cribs can be delivered to you directly at the same time you
are picking up a rental vehicle or exiting a baggage claim area. Just provide us with your
flight and car rental information on your reservation form along with an estimated time of
arrival and departure. If you are not renting a vehicle and need service to your baggage
claim area please specify that in the “Special Instructions” section of your reservation
form. Please have your cell phone at hand so we can reach you while you travel. Also,
please inform us of any delays while traveling or time changes to your order.
Separate Delivery/Pickup Locations
We can pick up your rental equipment from a different location than the one it was
dropped off at but it must be a location within the same city. Simply specify the pickup
address in the “Special Instructions” section of your reservation form. An extra fee may
apply.
Order Changes
Making changes to an order can be done easily through our order editing system. All
order changes are subject to availability and will be confirmed via email.
1. Login to your Baby Stay Rentals order account.
2. From this page you can view and edit your order.
3. Once you have finished making your changes select the “Confirm Order
Updates” tab at the bottom of the page.
4. You will get another confirmation email verifying your edits.
We can also edit your order or answer any questions you may have by using the
“Message” button. Simply let us know what changes you would like to make and we will
take it from there. You are always welcome to call 303-635-9885 with any questions or
concerns you may have.
Billing Information
Once an order is placed your card will be verified and then charged. Any order
cancellations or adjustments due to order changes will be applied to the credit card on
file. We do not accept cash or checks.
Babystayrentals@yahoo.com
303-635-9885