Rental Terms and Conditions
The undersigned renter agrees to the following terms and conditions, between the renter
and Baby Stay Rentals LLC.
Ownership
The rented item(s) will at all times remain the property of Baby Stay Rentals LLC. Full
right, title and ownership of the equipment will be retained at all times with Baby Stay
Rentals LLC.
Rental Period
The rental period will begin and end on the dates and times in the written rental contract.
It is the renter’s responsibility to request any changes or extensions to the rental contract
and inform Baby Stay Rentals LLC as soon as possible. This can be done by a phone
call or email. Authorization for any changes to the rental period requested by the renter
may be made verbally or in writing to Baby Stay Rentals LLC. Extensions of the rental
contract may result in additional charges to the renter. In the event you, the renter may
need to return the item(s) early, no credit or refund will be given for the unused days.
Inspection of item(s)
Upon delivery the renter has examined the rental item(s) and has found that all items are
in good working condition. The renter also agrees to return all items in the same
condition as received (with the exception of normal wear and tear). Baby Stay Rentals
LLC must be notified within 24 hours of the first day of rental, if the item(s) are not to the
customer’s satisfaction. If notified within 24 hours a replacement can be issued. Baby
Stay Rentals LLC will not issue any refunds/discounts due to customer dissatisfaction.
Use of Equipment
Renter agrees to follow any and all manufacturer directions, warnings and guidelines for
the item(s) rented. This includes any and all safety recommendations given by the
manufacturer. The renter also agrees not to exceed weight or other limits recommended
by the manufacturer. Renter acknowledges when they have accepted the rented item(s)
it is their responsibility to keep the child safe. Baby Stay Rentals LLC will provide any
applicable manufacturer instruction manual(s) to the renter. Baby Stay Rentals LLC will
offer to demonstrate the steps to set up and take down items if renter so chooses. The
rented items may come with special instructions. It is the renter’s responsibility to make
sure to read and follow these instructions. Renter is liable for any misuse of equipment.
In the event of a mishap, the renter agrees to accept full responsibility and shall not hold
Baby Stay Rentals LLC liable for any claims or actions arising there from. In no
event will Baby Stay Rentals be held liable for damages, loss or injury (including death)
caused by or arising out of the use of equipment provided by Baby Stay Rentals LLC or
the failure of the equipment to function as intended. Baby Stay Rentals LLC will not be
responsible for attorney’s fees arising from any actions stated above, under no
circumstances.
Cribs, Baby Gates and Car Seats
Baby Stay rentals will assemble full size cribs at delivery. The cribs are assembled
onsite and are not to be moved to another room without permission from Baby Stay
Rentals LLC. Renter agrees not to disassemble and move the crib from its original
location. Damage may be caused by moving the crib and additional charges maybe
incurred. Safety gates are not intended for use at the top of the stairs. All safety gates
are to be used at the BOTTOM of the stairs ONLY, unless professionally installed. Baby
Stay Rentals LLC cannot install car seats. Car seats are to be installed by the renter
only. Instructions for installation of car seats are contained in the manual attached to the
car seat. Proper installation videos may also be found on the internet.
The renter is responsible for notifying Baby Stay Rentals LLC within 24 hours of any
accident or incident with our rented car seat. The Renter is responsible for reporting any
issues they have with car seats or any other rented items. The safety of others is at
stake. We greatly appreciate your cooperation with this policy.
Damages
The Renter agrees to return all items rented in as good a condition as when the renter
received the items. If the renter returns any of the items in a damaged or destroyed
state, Baby Stay Rentals LLC reserves the right to charge additional fees. Rental items
returned with parts missing or broken pieces/parts will also be charged additional fees. If
the item(s) are returned partially damaged yet repairable, Baby Stay Rentals LLC
reserves the right to charge the cost of repair to the credit card on file and the renter
hereby authorizes such charges(s). If the item(s) returned are in irreparable condition,
the renter will be obligated to purchase the item(s) and will be charged the replacement
costs plus any related shipping charges, in addition to charges incurred for the rental
perios. This does not apply to ordinary wear and tear on rental item(s).
Cleaning Fees
Baby Stay Rentals LLC takes pride in delivering clean and sanitized baby rental items.
There will be a minimum $25 additional charge for any item(s) returned exceptionally
dirty or if they require sterilization or special cleaning/handling. This includes and is not
limited to excessive dirt, food, pet hair, and/or other debis. All cleaning fees are
nonrefundable and will be charged to the credit card on file within 24 hours of the
equipment being returned. Renter hereby authorizes such charges.
Smoking, whether it be cigarette, cigar, marijuana, etc, is strictly prohibited around any
rented item(s). Any rented item(s) that are returned with an odor of smoke, whether it be
cigarette, cigar, marijuana, etc, are subject to an additional cleaning fee and/or
replacement cost for each damaged item.
Missing, Lost or Stolen Equipment
Any item(s) not returned to Baby Stay Rentals LLC by the renter for any such reason at
the end of the rental contract will be charged the cost to replace the item(s). In addition
charges may incur for the rental period. If necessary, Baby Stay Rentals LLC reserves
the right to charge the renters credit card on file for these fees.
Cancellation Policy
We understand that there are circumstances that may come up and the renter may need
to cancel. You can cancel an order at anytime, prior to delivery. Please understand that
within 48 hours of the delivery date you will be charged 50% of the order. If you cancel
prior to the 48 hours you will be charged a $10.00 processing fee.
Miscellaneous
Delivery charges range from $25.00-$45.00 depending on the delivery location. Baby
Stay Rentals LLC offers 2-3 hour delivery windows for all deliveries and pickups of rental
items. It is the renter’s responsibility to ensure someone is at the delivery location during
selected window for delivery. For any return trips, which are not the fault of Baby Stay
Rentals LLC, additional fees may be charged.
The undersigned has read and agrees to the above contract and the action of accepting
the rented item(s) constitutes as a legal, binding agreement of the above contract.